TABLE OF CONTENTS

• How do I get a license key?
• I Lost my License Key

How do I get a license key?

You can get a license key directly inside the VisionKeys Desktop Application.

Step 1: Open VisionKeys and click "Settings" in the bottom right

Step 2: Click the "Need a license?" button below the license key field

A webpage will open to our subscription page. After checkout you'll see a button to download your license key. You may also login to your customer portal with the email address you used during sign up to obtain the license key.

IMPORTANT: be certain to either record your stream deck serial number on this screen or record it directly off the bottom of the device if it's not currently plugged in. It's important to have the serial number available and CORRECT when purchasing a license to avoid any issues with the license assignment. If you do not yet have a stream deck avoid subscribing until a device is in hand. You can view the compatible devices on the Compatible Devices page. 

I Lost my License Key

Not a worry, there are 2 ways to obtain a lost key:

1. Login to your Customer Portal with the email address you used during signup
2. Open a support ticket in our Discord Sever or by clicking "New Support Ticket" above